1. Definitions and Interpretations 

 

1.1 In these Terms and Conditions, the following terms shall have the following meanings: 

 

 

 

2. Our Service 

 

2.1 All professionally fired displays provided by the Company (FMP), including bespoke displays and wedding packages, include a fully comprehensive service comprising the following elements: 

 

2.3 Risk Assessment – A thorough evaluation to identify potential hazards and implement measures to minimise risk to people, property, and the surrounding environment. 

 

2.4 Supply of Fireworks – Provision of Category 3 and Category 4 (professional use only) fireworks and pyrotechnic effects suitable for the display. 

 

2.5 Firing Systems and Hardware – Supply and operation of all necessary firing systems and related equipment required to execute the display. 

 

2.6 Transportation – Safe transport of all fireworks, firing equipment, rigging, and crew to and from the display venue. 

 

2.7 Setup – On-site rigging and preparation of all hardware and fireworks in accordance with the display design and safety standards. 

 

2.8 Site Clean-Up – Post-display clearance of all debris and any un-fired pyrotechnic devices to restore the site to its original condition. 

 

2.9 Display Execution – Professional firing of the display in accordance with the agreed show plan, ensuring a safe and visually impressive performance. 

 

 

3. Insurance Cover 

 

3.1 The Company (FMP) will have £10,000,000 Employers Liability and Public Liability insurance coverage of at least £5,000,000 in place at the time of the display. This amount may be increased in certain circumstances, subject to an additional fee and at least 28 days (4 weeks) written notice. The insurance cover indemnifies the Company (FMP) against potential claims resulting from faulty materials and/or negligence by the Company’s operators. 

 

 

4. Deposits 

 

4.1 Unless agreed in writing, a non-refundable booking fee of 10% is required to secure a booking. However, for displays taking place in November and large-scale or high-profile events, a non-refundable booking fee of 25% will apply. 

 

The booking is considered confirmed once the booking form and the applicable booking fee have been received and written confirmation is provided by the Company (FMP). 

 

 

4.2 Short-notice bookings 14 days or less, full payment is required upon booking. 

 

 

5. Payment 

 

5.1 Full payment is required within 28 days (4 weeks) of the display date. Failure to settle the balance within this period may result in a cumulative interest charge of 5% per calendar month, or part thereof, until full payment is received. 

In the event that recovery of unpaid fees becomes necessary through court action or other means, the Client shall be responsible for all additional costs incurred, including but not limited to legal fees and administrative expenses. 

 

 

6. Cancellation Fees 

 

6.1 Penalties for Booking Cancellation: 

• 28 days or more before the display date – Any monies paid to date will be refunded, excluding the non-refundable booking fee (10% or 25% depending on the event type and date). 

• Less than 28 days before the display date – Any refund will be at the discretion of the Company (FMP) and will also exclude the non-refundable booking fee (10% or 25%). 

 

Note: A 25% non-refundable booking fee applies to November displays and major events. 

All cancellation requests must be submitted in writing to enquiries@firemonkeypyro.co.uk and must be acknowledged by us to be valid. 

 

 

7. Suitability of site and permissions 

 

7.1 Unless otherwise agreed in writing, the Client is responsible for the following arrangements (excluding wedding fireworks): 

 

7.2 Venue Permission 

The Client must obtain permission from the venue to hold a fireworks display. Once this is granted, the Company (FMP) will conduct the required site survey and, where appropriate, liaise with the venue on the Client’s behalf. 

 

7.3 Notification to Authorities 

The Client is responsible for notifying relevant authorities, such as: 

• Fire brigade 

• Police 

• NATS (National Air Traffic Services) — if the display is within 10 miles of an airport We also advise informing nearby sensitive sites such as hospitals, farms, or livestock areas. 

 

7.4 Venue Fireworks Policy 

The Client must check and comply with the venue's fireworks policy, particularly in relation to 

The Company (FMP) will not be held liable for any noise complaints if a low-noise display was not specifically requested. 

 

7.5 Emergency Planning & Communication 

Event organisers and stewards must be adequately briefed and prepared for emergency procedures. 

The Client must inform the Company (FMP) as soon as reasonably possible of any changes that may affect the display, including alterations to the spectator area or firing site location. 

 

 

8. Safety  

 

A fireworks display that is underway may be aborted, delayed, or modified at the sole discretion of the principal firer representing the Company (FMP) if, in their professional judgment, the safety of spectators, staff, or property is at risk. 

It is the responsibility of the Client and/or the venue management to ensure the safety of all spectators. This includes, but is not limited to: 

• Providing a sufficient number of trained stewards 

• Installing appropriate safety barriers 

• Ensuring general crowd control and access measures are in place 

Unless otherwise agreed in writing, these safety provisions must be arranged and implemented by the Client and/or venue. 

 

 

9. Adverse weather 

 

9.1 Cancellation Due to Adverse Conditions 

We have an excellent track record and have never had to cancel a display due to extreme weather or other unforeseen circumstances. Prior to the event, we carry out a comprehensive site survey and risk assessment in consultation with the client to identify and address potential issues. In the unlikely event that cancellation becomes necessary, the decision will be made with mutual agreement where possible, with the overriding priority being the safety of the audience, event personnel, and our firing crew. 

 

 

10. Force Majeure 

 

10.1 The Company (FMP) reserves the right to cancel the display, in whole or in part, without incurring any liability to the Client, if it is unable to deliver or is delayed in delivering the display due to circumstances beyond its reasonable control. 

Such circumstances may include, but are not limited to: 

• War or acts of terrorism 

• Fire, explosion, flood, or natural disasters 

• Strikes, lockouts, or other industrial disputes 

• Accidents or equipment failure 

• Governmental restrictions, orders, or actions (within or outside the UK) 

• Reduction or unavailability of required materials or products 

In any such event, the Company (FMP) shall not be held responsible for any resulting loss, delay, or failure to perform the contracted display.